Multimodal Interaction in Professional Contexts 3 ECTS

The aim of the course is to develop interaction skills with a special focus on linguistic accessibility. The aim is to give an introduction on how to facilitate communication and promote linguistic accessibility when working with people whose access to interaction is challenged due to, for example, problems in hearing or whose linguistic resources are marginalised in the society (e.g. sign language users). The course is directed towards people whose profession entails encountering people from varied backgrounds, and who, therefore, need wide-ranging interaction skills.

During the course, the student becomes acquainted with a multimodal view of interaction and examines the utilization of the concept in different working environments. Multimodal interaction competence is based on an understanding of the multichannel and multimodal nature of interaction: meanings are conveyed by both verbal and non-verbal means (e.g. gestures, eye contact and images).

The student practices observing interaction situations and harness a range of interaction methods people use in order to understand and be understood.

This course is suitable for everyone who is interested in interaction from a point of linguistic accessibility. Multimodal interaction in Professional contexts offers a wide view towards the concept of interaction. This course offers new kind of tools to improve interaction skills.

Student can work independetly. Course offers wide range of different kind of assigments for example discussions with other students, lessons, quizes and written assigmens. The course is divided into sections which each take on a different focus on the topic. We recommend that you go through the topics in numerical order. However, it is possible for you to build your own path through the course topics.

Key contents

The course is divided into sections which each take on a different focus on the topic. We recommend that you go through the topics in numerical order. However, it is possible for you to build your own path through the course topics.

Sometimes you need to complete a task or a reading before you can go on to the next task. If you find your access to the next activity restricted, check whether you have unfinished tasks or exercises.

Each topic has a set of learning activities which will help you to familiarize yourself with the course topics. After you have read or watched new materials you can test your knowledge with quizzes.

There are also discussion forums which will allow you to apply the new concepts and develop your understanding of the topic. Discussion forums will also allow you to learn from each other as you are asked to share and discuss your experiences or observations. Do use this opportunity to widen your horizons!

Target group

The course is directed towards people whose profession entails encountering people from varied backgrounds, and who, therefore, need wide-ranging interaction skills.

Additional information

NB! Humak’s Open UAS studies are only available for students who have Finnish personal identity code.

How to Register for Open UAS Studies

  1. Familiarise yourself with Open UAS registration instructions and cancellation terms. Read the descriptions and possible prerequisites of the courses you are interested in.
  2. Humak’s Open UAS studies are only available for students who have Finnish personal identity code.
  3. Register to the web store, choose a discount if applicable.
  4. Purchase courses from the web store during the registration period.
  5. Provide your personal information and a discount certificate if you have one via the personal information form. You can also find the form from the web store after your purchase. NB! Registration cannot be processed without the personal information form.
  6. Registrations are processed within 10 working days.
  7. You’ve secured your place to study! (If previous studies are a prerequisite for the studies, the place will be confirmed when the fulfillment of the requirements has been checked.)
  8. Once your registration has been processed, you will get instructions via email on how to activate your Humak credentials and how to log in to the Hoodle learning environment. Course specific instructions can be found on Hoodle when the course begins.
  9. You must use your Humak email in your studies.

 

Studies Open University of Applied Sciences

NB! Humak’s Open UAS studies are only available for students who have Finnish personal identity code.

Method of instruction Online course
Study period 29.09.2025-31.07.2026
Schedule and teaching methods This is a self paced course in English. You can follow your own schedule. Just make sure you complete the course till the 31st of July 2026.

During the course, the student becomes acquainted with a multimodal view of interaction and examines the utilization of the concept in different working environments. The course is divided into sections which each take on a different focus on the topic. We recommend that you go through the topics in numerical order. However, it is possible for you to build your own path through the course topics.

Sometimes you need to complete a task or a reading before you can go on to the next task. If you find your access to the next activity restricted, check whether you have unfinished tasks or exercises.

Each topic has a set of learning activities which will help you to familiarize yourself with the course topics. After you have read or watched new materials you can test your knowledge with quizzes.

There are also discussion forums which will allow you to apply the new concepts and develop your understanding of the topic. Discussion forums will also allow you to learn from each other as you are asked to share and discuss your experiences or observations. Do use this opportunity to widen your horizons!

Total student workload hours: 81 hours (3 ECTS x 27 hours)

Grading scale: Pass-Fail.

Registration period 01.08.2025 at 12.00 (UTC+3) – 24.05.2026 at 23.59 (UTC+3)
Contact person Hanna-Kaisa Turja (firstname.lastname@humak.fi)
General information Contact Open UAS student administration for matters regarding registration, payment, certificates:
avoinamk@humak.fi
tel. +358 29 451 9230

 

Learning objectives

After successfully completing the course, the students

  • explain the concept of multimodality,
  • identify different modes and channels of communication,
  • demonstrate understanding of how the multimodal view on interaction can be used to influence the interaction in the workplace,
  • identify how to develop one’s own skills in terms of multimodal interaction skills.

Student feedback

Thank your this fantastic study module, it was a delight to be part of it. I believe this has been the best online course I have taken, clear structure, direct language and, it even felt the way of communication with the teacher was in a very personal manner. Good job!”

”Thanks for the course, I really enjoyed it! This was my first Campusonline experience and I was worried about using multiple different UAS’ platforms, I found this one working very well. The course was well structured, easy to follow, interesting and taught me a lot. Many thanks!”