Multimodal Interaction in Professional Contexts 3 ECTS (0/20-21) NEW!



194 varastossa


Studies Open University of Applied Sciences
Method of instruction Online course
Study pediod 15.10.2020-20.8.2021 (Update 25.11.2020: Course end date has changed!)
Schedule Self-paced online course. Assignments should be completed by 31st of July. The course can be completed for example in 10 weeks with 8-10 hours of work weekly.
Registration deadline 24.05.2021 at 23:59:00 (EET)
Contact person Anne-Mari Jaamalainen (

Contents of the course

The aim of the course is to develop interaction skills with a special focus on linguistic accessibility. The aim is to give an introduction on how to facilitate communication and promote linguistic accessibility when working with people whose access to interaction is challenged due to, for example, problems in hearing or whose linguistic resources are marginalised in the society (e.g. sign language users). The course is directed towards people whose profession entails encountering people from varied backgrounds, and who, therefore, need wide-ranging interaction skills.

During the course, the student becomes acquainted with a multimodal view of interaction and examines the utilization of the concept in different working environments. Multimodal interaction competence is based on an understanding of the multichannel and multimodal nature of interaction: meanings are conveyed by both verbal and non-verbal means (e.g. gestures, eye contact and images).

The student practices observing interaction situations and harness a range of interaction methods people use in order to understand and be understood.

Intended learning outcomes

Student will be able to

  • explain the concept of multimodality,
  • identify different modes and channels of communication,
  • demonstrate understanding of how the multimodal view on interaction can be used to influence the interaction in the workplace,
  • identify how to develop one’s own skills in terms of multimodal interaction skills.


Meanwhile, while we are translating our portal in English here are the instructions how to add the product to the shopping cart and proceed to the check out:



The total cost of the studies is €45. Humak grants a 50 % discount for pensioners, and graduated Humak alumni. To unemployed we offer the course for free. You can re­quest a cer­ti­fi­ca­te (Cer­ti­fi­ca­te of your job­see­ker sta­tus in one of the fol­lo­wing groups: 02 , 03, 06, 07, 08 via the e-ser­vi­ces (Oma asioin­ti) on the TE Ser­vi­ces web­si­te. The cer­ti­fi­ca­te must be at­tac­hed to the per­so­nal in­for­ma­tion form.